I sign into my mail, click offline in the top left corner then available. Then it says loading chat just like it should. The problem is, after "loading" for a little while, it just goes back to offline. Not available, busy, or whatever else I clicked. And it's not the computer's problem, it's my email account. Because when friends go on theirs on the same computer it works. Does this have anything to do that I made this account by connecting my aol email? Anyways I really want it to work so I can chat with my friends!