I haven't seen Kim yet, either- but I've met her at the door once. She was very ploite, witty and outgoing- we joked about all the guys waiting in their cars as she led me to my Mpa's room. She was short- about 5'3, short black hair, thin, not exactly hot- but very cute in a college girl sort of way. She doesn't work very often, but I'm planning on seeing her for myself soon.