No old ladies working at Bellagio, my friend. That part very wrong.
So, making appointment for 9:30, you arrive 9:20. Toni’s busy, we tell you. You leave!?!?
Why didnt you wait till 9:30? She was available then for you, as promised!
You expect us to pull her away from paying customer because you arrive early?
If you want see her, make appointment today and arrive on time, or arrive early and wait.
We never switch clients that way, especially for Toni.